Domailo vs Titan Mail
Quick answer: Titan is an email platform sold through resellers, such as HostGator, and does not publish a direct price. Price, support and renewal depend on whoever resells it. Domailo is purchased directly, with a per-organization price published on the site.
Side by side
| Criterion | Domailo | Titan Mail |
|---|---|---|
| Billing | Per organization: one price for the team, with limits on people, mailboxes and domains | Per mailbox, set by the reseller |
| Contract | Monthly plans with no lock-in or annual paid upfront (12 months for the price of 10), with a 30-day trial and card after domain verification | Depends on the reseller |
| Domains | Several domains in the same account: 1, 3 or 10 depending on the plan | Not stated on the pricing page consulted |
| Shared mailboxes | A mailbox can be linked to several people, each with their own login | Not stated on the pricing page consulted |
| Access | Browser, on desktop and phone; no IMAP/POP or native app for now | Webmail, apps and IMAP/SMTP |
| Other apps | Email only | Email only |
How much does it cost for your team?
Monthly estimate considering one mailbox per person, on the entry plan of each service (Titan through HostGator (E-mail Essentials): R$5.59 per mailbox, from, on an annual or biennial cycle at the reseller HostGator; R$ 9.49 monthly).
| People | Domailo | Titan Mail |
|---|---|---|
| 2 | $5 (Startup) | R$11.18 |
| 5 | $9 (Essential) | R$27.95 |
| 20 | $19 (Team) | R$111.80 |
When should you choose each one?
Domailo makes more sense if…
- You want to buy directly, with a published price and no intermediary.
- The team shares mailboxes and needs per-person access control.
- You use several domains in the same account.
- You want email independent of hosting: renewing or changing the site’s hosting at the reseller does not touch the mailboxes.
Titan Mail makes more sense if…
- You need an email app or IMAP.
- Your hosting provider already includes Titan in the package.
- Features such as read receipts matter.
Strengths and limitations of Titan Mail
Strengths
- iOS and Android apps.
- IMAP/SMTP available at the resellers consulted.
- Features such as read receipts.
Limitations for small teams
- No direct public price: prices, support and renewal depend on the reseller.
- Billing per mailbox at the reseller consulted.
- Shared mailbox not detailed on the pages consulted.
What customers report
- On Trustpilot (3.7, with 23% one-star reviews), complaints include accounts suspended without notice. (Trustpilot)
- On HostGator’s Reclame Aqui profile, there are reports (2022 and 2024) of Titan accounts blocked from sending on suspicion of spam or abuse. (Reclame Aqui)
- A report (2024) from a customer who spent more than three months trying to get HostGator support to fix a blocked Titan account. (Reclame Aqui)
Public reports selected on October 12, 2026, linked to their source. They do not represent every customer and were not verified by Domailo.
How do you switch from Titan Mail to Domailo?
- Create your organization on Domailo and add the domain (the domain registration stays where it is).
- Create the mailboxes with the same addresses you use today and link the people on the team.
- Replace the MX, SPF and DKIM records in the DNS with the ones shown in the Domailo dashboard; from then on, new messages arrive on Domailo.
- Keep the Titan Mail account active for a few days to consult or export the history: Domailo does not import old messages.
Already decided to leave? See the Titan Mail alternative guide.
Frequently asked questions
How much does Titan Mail cost?
Titan does not publish a direct price on its site; the price depends on the reseller. At HostGator, the Essentials plan costs R$ 9.49 per account monthly, according to the page consulted.
Is Domailo sold through resellers?
No. Domailo is purchased directly on the site, with a per-organization price.
Can I keep the site at my provider and use Domailo?
Yes. Only the email records in the DNS change; the site stays where it is.