Domailo vs Locaweb
Quick answer: Locaweb is a Brazilian provider with 10 to 50 GB accounts and a low price per account, but payment is annual and in advance, and, on the Start plan, multiple domains are only available from 100 accounts up. Domailo charges per organization, has a monthly plan and allows several domains even on small plans.
Side by side
| Criterion | Domailo | Locaweb |
|---|---|---|
| Billing | Per organization: one price for the team, with limits on people, mailboxes and domains | Per account |
| Contract | Monthly plans with no lock-in or annual paid upfront (12 months for the price of 10), with a 30-day trial and card after domain verification | Annual, in advance |
| Domains | Several domains in the same account: 1, 3 or 10 depending on the plan | On Start, several domains from 100 accounts |
| Shared mailboxes | A mailbox can be linked to several people, each with their own login | Not stated on the pricing page consulted |
| Access | Browser, on desktop and phone; no IMAP/POP or native app for now | Webmail, mobile version and its own app |
| Other apps | Email only | Email only |
How much does it cost for your team?
Monthly estimate considering one mailbox per person, on the entry plan of each service (Start: R$4.99 per account, annual payment in advance).
| People | Domailo | Locaweb |
|---|---|---|
| 2 | $5 (Startup) | R$9.98 |
| 5 | $9 (Essential) | R$24.95 |
| 20 | $19 (Team) | R$99.80 |
Other Locaweb plans
- Pro: R$6.99 per account, annual payment in advance · 30 GB per account
- Premium: R$8.93 per account, annual payment in advance · 50 GB per account
When should you choose each one?
Domailo makes more sense if…
- You have more than one domain and few accounts.
- You prefer to pay monthly.
- Several people need to access the same mailboxes with their own logins.
Locaweb makes more sense if…
- You want large mailboxes, up to 50 GB.
- You need an email app or access from other clients.
- Annual payment in advance is acceptable for the company.
Strengths and limitations of Locaweb
Strengths
- Brazilian company, with support and billing in reais.
- 10, 30 and 50 GB accounts that can be combined.
- Its own app and a mobile version.
Limitations for small teams
- Annual payment in advance.
- On the Start plan, multiple domains only from 100 accounts up.
- The pricing page does not mention shared mailboxes.
What customers report
- RA1000 reputation on Reclame Aqui (8.9 from April to September 2026), with recent reports of email outages without support and of messages landing in spam. (Reclame Aqui)
Public reports selected on October 12, 2026, linked to their source. They do not represent every customer and were not verified by Domailo.
How do you switch from Locaweb to Domailo?
- Create your organization on Domailo and add the domain (the domain registration stays where it is).
- Create the mailboxes with the same addresses you use today and link the people on the team.
- Replace the MX, SPF and DKIM records in the DNS with the ones shown in the Domailo dashboard; from then on, new messages arrive on Domailo.
- Keep the Locaweb account active for a few days to consult or export the history: Domailo does not import old messages.
Already decided to leave? See the Locaweb alternative guide.
Frequently asked questions
Does Locaweb allow several domains?
According to the official page, on the Start plan several domains are allowed from 100 accounts. On Domailo, the plans include 1, 3 or 10 domains.
Can I pay Locaweb monthly?
On the page consulted, the email plans are billed yearly, in advance. Domailo has a monthly plan and an annual plan.
Which currency does Domailo charge in?
Domailo charges per organization: in US dollars on the English and Spanish site, and in Brazilian reais, without IOF, on the Portuguese one. The interface is available in Portuguese, Spanish and English.